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Barns.com nor any of the other sponsors, contributors, make any representations or warranties regarding the accuracy, reliability, completeness, currency or usefulness of any content contained in or linked from this web site, any give-a-ways, any contests, etc.
 

    
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Content may include inaccuracies or typographical errors.  Changes are periodically made to the information herein.  In all events, you - and not Barns.com or any of the affiliates or partners - bear complete responsibility for any reliance on such content.  Nothing herein should be construed as providing legal advice of any kind!

Questions, issues or comments concerning our disclaimers & legal information, terms & conditions and rules & regulations should be directed in writing at:

T-N-T Carports, Inc. 
c/o Barns.com
170 Holly Springs Road
Mount Airy, North Carolina  27030 USA


    

Effective Date: November 2, 2009

Last Updated:  November 2, 2009

   
Thank you for checking our Legal and Disclaimer information.  We will try to make this information brief and to the point.  We're in the business to build a structure for you, not legal mumble-jumbo!  
  
   

General Disclaimer & Terms and Conditions
  
The bottom line is that you'll know the bottom line. We build the exact structure you want and you know exactly how much you'll pay for it.  The pricing on the website(s) operated by Barns.com may vary, we hold no responsibility or represent any obligations for any possible technical problems and/or errors in pricing.  Once your order is placed through your sales representative, it will be processed pending approval from management, until then we have the right to refuse any order for any reason and also hold the right to change pricing at any time prior to order confirmation.  (example:  if you get a structure estimate, the next day the price may be different if we have a discount sale or price increase)  It's not likely that there will be any differences, this is purely our disclaimer just in case.
  
Orders through manufactures must be confirmed by the manufacturers district office before being accepted.  Barns.com will notify customers within 72 hours of placing order if there are any pricing differences or bracing recommendations.  In some cases there many be differences in pricing due to some areas requiring extra features.  This rarely happens but it is a possibility.  Rest assured that customer's interest is priority.  In order to better server it's customers, Barns.com contact the manufacturer's district office (according to local order placed) to confirm pricing and order details within 24 business hours of order being taken incase there are any pricing differences of the special order item.

   
Barns.com owns and operates many online websites which will always have "Barns.com" link back at the bottom of the page for verification purposes.  Taxes are applicable to all units that are delivered and installed sales because the manufacturer delivers and installs the product for you.  The Internet "no sales tax" does not apply to products such as installed structures because the manufacturer actually comes out and installs the product for you instead of shipping it through a common carrier such as FedEx or UPS.
 

Returns, Cancellations and Refund Policy

Policy for all brands offered: 

In order to be very clear with all customers, we go over our policy throughout several steps of our ordering process.

  1. When the order is placed, verbally by telephone.
  2. All order calls are recorded and placed on file for any question.
  3. At the bottom of every page of our website, under Disclosures & Legal.
  4. In the emailed order receipt, detailing our policies, which we retain a carbon-copy
      of to keep as proof that customers receive the order receipt.

OUR REFUND POLICY:

Barns.com does not offer a refund because every order placed is a special order.   When ordering, your sales person recorded the confirmation on the phone when you agreed to our no refund policy, which reads, 

“This portion of the call today will be recorded and kept on file for future reference.  The order you are placing today may be canceled.  If you do cancel, your initial down payment that you placed today for your Barns.com Welcome Package is not refundable. The reason the down payment is non refundable is because it goes towards the setup, preparation, initial paperwork and processing of your order today (your custom Barns.com Welcome Package).  It is our customer’s responsibility to know if they need a permit or not before they place their order. In the event that you do cancel the order you are putting in today, the down payment for the Barns.com Welcome Package that you will be receiving will not be refunded.  By ordering today, you are agreeing to our policy.”  

This policy is recorded digitally and stored, and signed off my a manager on duty along with the sales person taking the order.

There are absolutely no exceptions to our refund policy.  It is up to you to work with the manufacturer to setup delivery, installation, etc.  At no time is the sales office (Barns.com) responsible for unexpected circumstances due to manufacturing process, installation process or delivery process.  If circumstances arise, it is the responsibility of the customer to work that out with the manufacturer, delivery agent or installation crew solely, not Barns.com  Even if the customer cancels the order and refuses delivery and/or installation, our services preformed are for the preparation, paperwork and processing of the order, not towards the product itself.

In order to show good faith with our refund policy, Barns.com will retain a store credit for the amount of down payment paid at the time of order.  That store credit may be used towards the future down payment of a future order placed with our company.  The store credit must be used within three (3) years or the credit will be forfeited. 

Barns.com is not responsible for any manufacturers, delivery agents, or delivery agents' guarantees, warranties, installation issues, delivery times, and any other unforeseen problem(s) that could arise throughout the process of delivery, shipping and/or installation.  Barns.com will work in good faith with the customer and the manufacturer to assist in resolving issues if any develop as long as both parties are giving reasonable and conscious effort to resolve the issue.  Barns.com takes great pride in selling the our featured brands but are only hold responsibilities of a "dealer" for these manufacturers, deliverers and installers.  As a dealer, Barns.com reserves the right to hold down payment(s) made to Barns.com to be non-refundable because the down payment is considered for the preparation, paperwork and processing of your order, not towards the actual product itself.

 


Our Check Policy

Your Personal Checks Are Welcome Here with Valid Identification.  You agree that using a check as payment constitutes a contractual agreement. If you check is returned, it may be re-presented electronically or by paper draft and you will be responsible for any and all penalties, costs and incidental damages, collection costs allowed under law, including attorney's fees, court costs, and taxes on any check that is returned. A return fee will be charged on any item that is returned by your bank and these fees may be collected electronically or by paper draft. 

  


 

Free Solar Light Terms and Conditions

Shipping and handling fees for the Solar Light System is $39.00 and only available to customers within the continental United States.  The Solar Light System is a extra add-on only offered free by Barns.com and is installed by the customer after the structure is delivered.  There is no warranty for the Solar Light System other than from the manufacturer of the Solar Light System.  For further specific details and information on the see the details contained inside the product packaging for the Solar Light System.  The Solar Light System is free for customers who order a structure from Barns.com only.  There is a charge for shipping and handling, which is $39.00 dollars to any location inside the continental United States.  The Solar Light System may not be picked up at any local office or be brought along when installers install your structure because it is disturbed through a third party distribution warehouse.  The Solar Light System is a do-it-yourself lighting kit offered free exclusively by Barns.com.  The Solar Light System may be returned at the customer's expense but customers will not receive a refund because the only charge to customers who receive it is for the shipping and handling - which is not refundable.  Customers who buy the Solar Light System from our website directly who have not purchased a structure, may be eligible for a refund of the product cost after returning the product in good condition and unused at their expense, but may not be refunded the amount of the order that was for the shipping and handling.

Special offers are for new customers only, not valid for previous orders or in combination with other offers unless approved by a member of management.  The Solar Light System is only available while supplies last.  The Solar Light System Coupon is only valid one per customer.  Pricing varies by state and is not guaranteed to be less than any other daily pricing, due to variation of delivery areas, etc - select areas may be reduced while others remain the same for various reasons.  Barns.com operates in every state, thus the reason for a disclaimer to cover areas which are not affected by the special sale(s) we offer.

    


  

General Website Information

   
Terms of Use

The information in this site is protected by copyright. You may only use the information, text or graphics contained in this site for your personal use and may not reproduce, adapt or publish it, in whole or in part, for any purpose without the express written consent of Barns.com. The Barns.com names and logos, are trademarks of Barns and these logos may not be used, downloaded, copied or distributed in any way without prior written permission.

Limitation on Scope of Content

This web site contains information regarding its products and promotional programs. The Barns.com products described on this site contain uniquely American specifications and equipment and are offered for sale within and outside the U.S.A. (excluding some states). The promotional programs described on this site are available only in those states and territories of the U.S. (excluding some states) as specifically referred to within the description of the program. All pricing information referred to on this site is in U.S. dollars. 

This policy may be modified from time to time; the date of the most recent revisions will appear at the top of this page, so please visit us frequently.

No Representation or Warranty

Barns.com reserves the right to modify the information contained on this site at any time without notice. While Barns.com makes all reasonable efforts to ensure that all material on this site is correct, accuracy cannot be guaranteed and Barns.com DOES NOT assume any responsibility for the accuracy, completeness or authenticity of any information contained on this site. This site and all information and materials contained herein, is provided to you "as is" without warranty of any kind.

Hypertext Links to External Sites

This site may contain hypertext links to other World Wide Web sites, which are completely independent of this site. Barns.com makes no representation or warranty as to the accuracy, completeness or authenticity of the information contained in any such hypertext link, and any hypertext link to another person or entity shall not in any manner be construed as endorsement by Barns.com of such person's or entity's World Wide Web site, products or services. Your linking to any other off-site pages or other sites is at your own risk.

Policies Customer Agree To By Accepting Order with Barns.com:

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